When it comes to high-precision acoustic imaging technology, performance and reliability are things you can’t afford to miss. Whether in predictive maintenance or fault detection, professionals using CRYSOUND devices rely on accurate data and smooth operation.
That’s why having a dedicated, localized service center was particularly dear to us.
Why a European service center matters
Previously, European users of CRYSOUND devices had to send their equipment all the way to China for repairs, calibration, and maintenance. This meant long wait times, higher shipping costs, and potential downtime affecting productivity.
Now, with the first and only Authorized European Service Center, located in Brussels, CRYSOUND users in Europe have direct access to faster, cost-effective service without the hassle of international logistics.
What services are available?
At SDT International, the European Service Center offers comprehensive after-sales support for three CRYSOUND acoustic imaging cameras:
- CRY2620
- CRY2623
- CRY2624
For these models, users can now rely on professional calibration, expert repairs, maintenance, and tailored training—all handled in Europe.
For other models, such as the CRY8124 and CRY8125, repair services remain based at CRYSOUND’s headquarters in China.
A strategic collaboration for better customer experience
This initiative not only is about logistics, it is also about enhancing the user experience. With SDT and CRYSOUND working closely together, European customers can expect:
- Faster response times for critical service needs
- Direct access to specialists who understand their technology
- A smoother, more efficient maintenance process
As CRYSOUND continues to refine its solutions based on customer feedback and real-world usage, this service center will also play a key role in shaping future innovations.
Need calibration, maintenance, or repairs for your CRYSOUND device? Contact SDT International today and experience the benefits of localized support.
